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Tuesday 29 November 2011

Workarounds for SSRS 2008 Font Rendering Issue in ReportViewer 10.0

A report developed using SSRS 2008 either through Visual Studio 2010 or BIDS 2008 does not renders properly when viewed in the Report Viewer 10.0 via Remote Desktop or any 3rd party applications using Terminal Services in the background.
Remote Rendering

Local Rendering

  1. Change the Screen Resolution to 1024 X 768 or any 4:3 aspect ratio for both the Remote machine as well as the local machine.
  2. Export the report as PDF and then take the print outs if required.
  3. If the above two solutions does not work for you, unfortunately you will have to look back to SSRS 2005.
Hope, this saves you some time of searching.


  1. Thanks for your instructions. However this doesnt seem to solve my issue. I tried in a 1024 resolution.

    1. Hello,
      Can you please share some details of your environment and setup. It might help in resolving the issue.

  2. Hello Readers,
    Today I have found the fix for the above stated issue and "Mr.Jing Tong" Reporting Services developer, Microsoft has shared the solution for this as under - AS IS -

    Thank you for reporting this issue. This is a known problem and it took a long time for the Reporting Services and Dynamics NAV developers to investigate and dissect the root cause to a Windows Remote Desktop Protocol issue.

    There are 2 solutions available:
    1. Upgrade the VB2010 host machine to Windows 8 or Windows Server 2012.
    2. Install the Windows Remote Desktop hotfix from http://support.microsoft.com/kb/2768741 for Windows 7 or Windows Server 2008R2 OS.

    Thank you,
    Jing Tong
    Reporting Services developer, Microsoft

    Hope, this helps!

    1. Thanks, it works with hotfix...

  3. Thank you very much, it have saved me a lot of time. and the suggested workaround works, I will try the update later.

  4. Hi, I tried all the workarounds and the hotfix but nothing seems to be working. We use Windows Server 2008R2. I am scratching my head with this issue for quite sometime now. Any help will be very much appreciated!

  5. Ramkumar,

    These are are only known workarounds AFAIK. They work in some environment & doesn't in other.

    However, try upgrading your reports to Report Viewer 2012 - http://www.microsoft.com/en-in/download/details.aspx?id=35747

    I have not tested it yet, but this issue might have been solved in this version.

    Please do leave back a comment with your findings.


  6. Thanks
    It Works

  7. Thanks for your article but sadly this does not work for me. I am running my application on Windows 7 accessed through VirtualBox. The screen resolution is 1600x900. There are no problem if it is run at 1024x768.

    I noted that only Rdpdd.dll at Windows\System32\drivers was updated. The Rdpwd.sys still had a file date in 2010. Am I installing the hotfix incorrectly?


    - Alex

  8. This worked for me: https://support.microsoft.com/en-us/kb/2768741

  9. Thank you! I had to keep an old project alive long enough for the rewrite. The hotfix saved the day!

  10. Yes this resolves the issue for win7 machines